Quick answer
Zurich Biotech ships lyophilized research peptides to Batam addresses by cold-packed air courier. Batam sits directly on the Singapore Strait and, according to ITEBA (Institut Teknologi Batam), covers 715 km2 of land within a total area of 1,575 km2. Research-use peptides enter Indonesia under the BPOM Special Access Scheme, set out in BPOM Regulation No. 28 of 2023, which amends Regulation No. 27 of 2022. That framework applies to a parcel received in Batam as it does anywhere else in the country.
BPOM rules and the Batam free trade zone
BPOM (Badan Pengawas Obat dan Makanan) is Indonesia's drug and food authority. A pharmaceutical product without a domestic Marketing Authorization can still be imported for non-commercial purposes through the Special Access Scheme. The authorization belongs to the importing entity, so a researcher in Batam receives a compound already covered by it.
Batam has a second layer of law that other Indonesian cities lack. Government Regulation 46/2007 designates Batam and six surrounding islands (Tonton, Setokok, Nipah, Rempang, Galang and Galang Baru) as a free trade zone and free port for 70 years from August 20, 2007. The regulation sets out the zone's legal status and its management board. It does not address peptide imports, and the customs treatment of specific goods sits in other regulations.
Nothing in the regulation exempts a pharmaceutical parcel from the BPOM pathway, so the Special Access Scheme remains the framework Zurich Biotech works within. Every order ships with a Certificate of Analysis, and the COA guide explains each field on that document.
Location and delivery routes
Batam is the main island of a group of three, with Rempang and Galang connected to it by the Barelang Bridge, according to ITEBA. The city borders Singapore and Malaysia across the strait and sits on international shipping lanes. ITEBA lists Sekupang, Batu Ampar and Kabil as logistics ports, and Batam Centre, Harbor Bay, Nongsa and Sekupang among its passenger terminals.
Air freight reaches Batam through Hang Nadim International Airport, which ITEBA describes as having the longest runway in Indonesia at 4,025 meters. Delivery from Bali usually takes two to four business days. The exact timing depends on the courier and on how quickly the parcel clears handling in the free trade zone. Give the full street address, district and postal code at checkout so the courier routes the parcel correctly.
Because Singapore is so close, some buyers ask about carrying vials across the border. Do not do this. Each jurisdiction sets its own rules for pharmaceutical products, and a personal carry is not covered by an importer's authorization. The cold chain shipping guide covers how parcels are packed and tracked inside Indonesia.
Climate and peptide storage in Batam
ITEBA reports average temperatures of 26 to 34 degrees C in Batam, with a tropical climate and no cool season. That is warmer than the 25 degrees C ambient condition used in most stability testing. A 2025 study in the Journal of Pharmaceutical Sciences (Fagan et al., J Pharm Sci 2025) stored solid human insulin, used as a model peptide, at 25, 40 and 60 degrees C and at 1, 33 and 75 percent relative humidity for six months. Deamidation and covalent aggregation were the main degradation pathways, and temperature had a major effect on their rates.
The same study found that moisture-induced degradation was minimal at 25 and 40 degrees C but became important at 60 degrees C. A closed cupboard runs warmer than the room around it, so vials should not be left on a shelf for months. Cold storage is the default.
On arrival, lyophilized vials belong in a freezer at minus 20 degrees C or colder. A working group reporting in Clinical Chemistry (Hoofnagle et al., Clin Chem 2016) recommends minus 20 to minus 80 degrees C for lyophilized peptides held longer than six months. Their data showed comparable peak areas after a single freeze-thaw and after ten cycles, but the authors still advise avoiding repeated cycles. Reconstituted peptide goes in a refrigerator at 2 to 8 degrees C.
Power cuts and other local storage risks
A freezer only protects a vial while it is running. In a hot climate a short outage warms the contents quickly, so a small UPS or a backup cooler with frozen gel packs is a sensible precaution. Store vials in the body of the freezer rather than the door, where temperature swings are largest.
Keep vials sealed until the moment of reconstitution and return them to the freezer immediately. The lyophilized peptide storage guide has the full handling detail, and the peptide dosing calculator handles reconstitution math and U-100 syringe conversions.
Compounds available for Batam delivery
The full catalog ships to Batam, including BPC-157 and TB-500 for tissue repair models and Retatrutide for metabolic research. Browse every compound on the compounds page. Researchers in the capital region can also read the Jakarta sourcing guide for a comparison of delivery times.